For additional information about our privacy practices, please see our US Privacy Policy, available at:
https://www.samsung.com/us/account/privacy-policy/. US residents can submit a request to exercise their privacy rights through our US Privacy Portal, available at:
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Deletion request cannot be submitted because we do not have enough information to verify your identity.
If you are a US resident, you may ask Samsung for a copy of the personal information Samsung collected about you. Samsung provides your data in industry-standard formats (.csv or .xlsx) to open and read easily. Videos, photos, and documents are not provided in response to these requests, but you can access them through the relevant service or app.
You may ask Samsung to delete personal information associated with Samsung apps and services. Select the relevant apps or services to submit your request. Certain exceptions may apply.
You may correct certain of your personal information associated with your Samsung account or you may ask Samsung to correct other personal information Samsung maintains about you.
This request will turn off targeted advertising. However, depending on the privacy preferences on your Samsung device or Samsung account, you may continue to receive personalized ads that are based solely on data that Samsung has collected directly from you. You can turn this off within the settings of your device or Samsung account preferences. You may continue to receive advertising that is contextual in nature, not based on your Personal Information.
This request will turn off targeted advertising. However, depending on the privacy preferences on your Samsung device or Samsung account, you may continue to receive personalized ads that are based solely on data that Samsung has collected directly from you. You can turn this off within the settings of your device or Samsung account preferences. You may continue to receive advertising that is contextual in nature, not based on your Personal Information.
Please check your email account to retrieve the Verification Code. Enter the code into the field below
We will respond to your appeal in a timely manner.
By clicking 'CLOSE' button, you will be returned to the 'US Privacy Rights Portal Home' page
| Identifier | Definition |
|---|---|
| IFA (Google) | To find your Android Advertising Identifier, open the Google Settings app on your Android device and click on "Ads." Your Advertising Identifier will be listed at the bottom of the screen. Also, see the below URL for the instructions: https://www.adcolony.com/privacy-policy/finding-advertising-id/ |
| IFA (Apple) | See the below URL for the instructions: https://www.adcolony.com/privacy-policy/finding-advertising-id/ |
| PSID | By TV model year: Model between 2016~2019 Settings > Support > Terms & Policy > Reset PSID > PSID Model between 2014~2015 Menu > Smart Hub > Terms & Policy > Reset PSID > PSID |
| UID Cookie Value | Click below URL to obtain your cookie value: https://rtb.adgrx.com/users/myuid |
| Identifier | Definition |
|---|---|
|
- IFA (Google) - IFA (Apple) |
The IFA is an Identifier for Advertising. It is a unique value that is completely disconnected from any hardware/device ID, MAC Address, IMEI or IP address that provides device identification. If a user hasn't limited ad tracking, any app or device must store and send an IFA as part of any ad request. Privacy requests can be submitted for TV Ads related data by using an IFA. |
| - PSID | This is your Personalized Service ID (PSID). Your Smart TV viewing history and usage information collected for the purposes of providing interest based advertisements will be linked to the PSID, which is a randomized, non-persistent, and resettable device identifier. You may reset your PSID at any time by visiting the Settings menu on your Smart TV and, once reset, your Smart TV viewing history and Smart TV usage information with respect to interest based advertisements will be de-linked from its previous PSID. Privacy requests can be submitted for TV Ads related data by using a PSID. |
| - UID Cookie Value | Most cookies contain a unique identifier called a Cookie ID - a string of characters that websites and servers associate with the browser on which the cookie is stored, or which is used to recognize your browser later on. Privacy requests can be submitted for TV Ads related data by using a Cookie ID. |
| Identifier | Definition |
|---|---|
| - Email Address | This is the email address you provided to Customer Service for product support, repairs, product delivery, etc. Privacy requests can be submitted for customer service related data by using an email address. |
| - Mobile Number | This is the mobile number you provide to Customer Service for product support, repairs, product delivery, etc. Privacy requests can be submitted for customer service related data by using a phone number. |
| Identifier | Definition |
|---|---|
| - Email Address | This is the email address at which you receive direct marketing from Samsung. Privacy requests can be submitted for Direct Marketing related data by using an email address. |
| Identifier | Definition |
|---|---|
| - Email Address | This is the email address you provided to Customer Service for product support, repairs, product delivery, etc. Privacy requests can be submitted for customer service related data by using an email address. |
| - Mobile Number | This is the mobile number you provide to Customer Service for product support, repairs, product delivery, etc. Privacy requests can be submitted for customer service related data by using a phone number. |
| Identifier | Definition |
|---|---|
| - Email Address | This is the email address you provided to Customer Service for product support, repairs, product delivery, etc. Privacy requests can be submitted for customer service related data by using an email address. |
